Refund Policy

Last updated: [launch date]

Draft for review. This page has not been reviewed by a lawyer yet and must be before Vaporworks launches.

Free trial

Nothing is charged during the 7-day trial. Cancel before it ends from Account → Manage billing and you won't be charged at all.

Subscription

You can cancel at any time, and no further charges will be made. You keep access until the end of the month you've paid for. We don't give partial refunds for unused time, except where the law requires it.

If you were charged by mistake, or charged after cancelling, email us within 30 days and we'll refund it.

Store purchases

If an add-on doesn't work as described, email us within 14 days of buying it for a refund. A refunded add-on is removed from your account.

How to ask

Email support@usevaporworks.com from your account's email address. Refunds go back to the original payment method, usually within 5 to 10 business days.